1. Who is responsible?

VakaTrading B.V. (MontAmour)

Postbus 30047, 8003AC Zwolle

KVK: 64519546

2. What data do we process?

• Name and address details

· Email (and possibly phone number if you provide it)

• Order and delivery details

· Payment/transaction data (such as payment reference)

· Correspondence with customer service

· Technical data (IP address, browser/device) and cookie data (if used)

3. Why do we process this data?

· To process and deliver your order and provide customer service

· To handle payments and administration and comply with legal obligations

· For returns, warranty, and complaint handling

· For security and fraud prevention

· For newsletters/marketing (only if you subscribe or give consent, where required)

4. With whom do we share data?

We only share data with parties necessary to provide our services, such as payment providers, carriers, hosting/IT, and administration. With processors, we make agreements (where necessary) regarding security and processing.

5. Retention periods

· Administration and invoice data: as long as legally required

· Customer service and complaints: no longer than necessary for handling

· Newsletter: none or until unsubscribed

6. Your rights

· Access, rectification, and erasure

· Restriction of processing and objection

· Data portability (where applicable)

· Withdrawal of consent (where applicable)

· Filing a complaint with the Dutch Data Protection Authority

7. Cookies

We may use cookies to ensure the website functions properly and for analysis. Where consent is required, we request it via the cookie banner. Details can be elaborated in a cookie statement.

Disclaimer

· We do our best to keep all information on the website current and correct; obvious errors may occur.

· Use products according to the manual and at your own responsibility.

· External links are beyond our responsibility.

· Where legally required, a minimum age applies to certain products; by ordering, you declare that you meet this requirement.