Delivery

We ship with PostNL, DHL, and DPD. You will receive Track & Trace once your package has been registered.

Shipping Costs

• Free shipping on orders over €25.

· For orders under €25, shipping costs will be shown at checkout.

Processing and Delivery Time

· Orders placed on weekdays are usually processed as quickly as possible.

· Delivery times are indicative and depend on the carrier and current volume.

Discrete and Neutral Shipping

• Neutral packaging

· No product name on the outside

· Neutral sender information (no recognizable shop description)

Not at Home / Delivery Attempts

Are you not home? Then the carrier's policy applies (e.g., delivery to neighbors, re-delivery, or delivery to a pick-up point).

Damage or Loss

Report damage or loss as soon as possible via info@motnamour.com with your order number and (in case of damage) clear photos.